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Privacy Policy

Anna 360 Design ("we", "our", "us") respects your privacy. Anna 360 Design is a sole proprietorship operated by Rahul Singh (Aligarh, Uttar Pradesh, India), who is the data controller for personal information collected through this website. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

1. Information we collect

When you contact us through the enquiry form, email, phone, or WhatsApp, we may collect your name, email address, phone number, and the contents of your message. We may also collect basic, non-identifying analytics data (such as pages visited, browser type, and referring source) through standard web analytics tools.

2. How we use your information

• To respond to your enquiry and discuss potential project work.
• To send invoices, project updates, and related business communication.
• To improve our website and understand how visitors use it.

3. Sharing your information

We do not sell or rent your personal information. We may share limited information with trusted service providers (such as email or payment processors) only to the extent needed to deliver our services, and only when those providers are bound by appropriate confidentiality obligations.

4. Cookies & analytics

This site may use cookies and standard analytics tools to understand site usage. You can disable cookies in your browser settings at any time without losing access to the main features of the site.

5. Data retention

We keep enquiry information only for as long as needed to respond to you and to maintain reasonable business records. You may request deletion of your data at any time by emailing hello@anna360design.site.

6. Your rights

You have the right to ask what personal information we hold about you, to request corrections, and to request deletion. To exercise these rights, please email us.

7. Contact

For any privacy-related questions, contact us at hello@anna360design.site or by post at the studio address listed on this site.

Terms of Service

By using anna360design.site or engaging Anna 360 Design for services, you agree to the following terms. Anna 360 Design is a sole proprietorship operated by Rahul Singh, based in Aligarh, Uttar Pradesh, India. All contracts and invoices are issued in his name.

1. Services

Anna 360 Design provides web design, user interface design, and related creative services. The exact scope, deliverables, and timeline of each engagement are confirmed in a written quote or proposal before work begins.

2. Quotes & payment

• All prices listed on this website are starting prices in Indian Rupees (INR), exclusive of applicable taxes.
• Final pricing is confirmed in writing after a brief. Quotes are valid for 30 days.
• Most projects require a 50% advance payment to begin, with the balance due before final delivery. Specific payment terms are stated in each quote.

3. Revisions & scope

Each engagement includes a defined number of revision rounds within the agreed scope. Work outside the agreed scope is treated as a separate request and quoted accordingly.

4. Timelines

Estimated timelines shared on this website or in proposals are good-faith estimates based on typical projects. Actual delivery dates depend on the timely return of feedback, content, and approvals from the client.

5. Intellectual property

Final delivered design files become the client's property upon receipt of full payment. Anna 360 Design retains the right to display completed work in its own portfolio and case studies, unless otherwise agreed in writing.

6. Limitation of liability

To the maximum extent permitted by law, Anna 360 Design's total liability for any claim related to a project is limited to the fees paid by the client for that specific project. We do not provide warranties of any specific business outcome.

7. Cancellation

Either party may cancel an ongoing engagement in writing. Fees paid for completed work or work in progress at the time of cancellation are non-refundable. See our Refund Policy for further details.

8. Governing law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts of Aligarh, Uttar Pradesh.

9. Changes

We may update these terms from time to time. The "Last updated" date at the top of this page reflects the latest version.

Refund Policy

Because design work is custom, time-based, and delivered in stages, our refund policy is as follows:

Before work begins

If you have paid an advance but no design work has yet begun, you may request a full refund of the advance within 7 days of payment.

After work has started

Once design work has begun, the advance payment is treated as compensation for time and effort already spent. Refunds for work in progress are considered case-by-case and are limited to any unused portion of the advance, as reasonably assessed.

After final delivery

Once final files have been delivered and accepted, the engagement is considered complete and no refunds are available.

How to request a refund

Email hello@anna360design.site with your project reference. Refunds are processed to the original payment method within 10 business days of approval.

Cookie Notice

This website uses a small number of cookies to make the site work properly and to understand how visitors use it.

Types of cookies we use

• Essential cookies — needed for the site to function, such as remembering your form input.
• Analytics cookies — anonymous data about page visits, used to improve the site.

Managing cookies

You can disable cookies in your browser settings at any time. The site will continue to work, though some non-essential features may be limited.

Questions

For any cookie-related questions, contact hello@anna360design.site.