Privacy Policy.

i.Introduction

Anna 360 Design ("we", "our", "us") is committed to protecting the privacy of visitors to our website (anna360design.site) and clients who engage our services. Anna 360 Design is a sole proprietorship operated by Rahul Singh (Aligarh, Uttar Pradesh, India), who is the data controller for all personal information collected through this website. This Privacy Policy explains in plain language what personal information we collect, why we collect it, how we use it, who we share it with, and the choices and rights you have.

This policy applies to information collected through our website, our enquiry form, our email, our phone number, our WhatsApp business account, and any related business communications. It does not apply to third-party websites that we may link to.

ii.Who we are

Anna 360 Design is an independent web and UI design studio operating from Aligarh, India. The studio is the data controller for the personal information collected through this website and through our communications with you.

Studio address:
Budha Vihar Colony,
Near R.T.O. Office, Soot Mill Chauraha,
Aligarh,
Uttar Pradesh 202001, India

Contact for privacy matters: hello@anna360design.site

iii.Information we collect

We collect information in the following ways:

3.1 Information you give us directly

When you contact us through the website, email, phone, or WhatsApp, you may share:

• Your name (first name, optionally last name)
• Email address
• Phone number (optional)
• Company or project name (optional)
• The contents of your message, brief, or attachments
• Service preferences, budget range, and timeline you indicate on the form

3.2 Information collected automatically

When you visit our website, our hosting provider and any analytics tools we use may collect:

• Your IP address (used in aggregated, non-identifying form)
• Browser type and version
• Operating system
• Referring website
• Pages viewed, time on page, and click paths
• General geographic location (typically city or region level)

3.3 Information from working with us

If you become a client, we may also collect: billing address, GSTIN (if applicable), bank or payment account details (only as needed to process payment), copies of agreements signed, and ongoing project-related correspondence.

iv.How we use your information

We use the information we collect for these specific purposes:

• To respond to your enquiry and discuss potential project work
• To prepare quotes, proposals, and contracts
• To deliver design services we've been engaged for
• To send invoices, receipts, and routine project communication
• To maintain proper business and tax records as required by Indian law
• To improve our website and understand how visitors use it
• To respond to legal requests or comply with legal obligations

We do not use your information to send unsolicited marketing emails, build profiles for ad targeting, or train any AI or machine learning systems.

v.Legal basis for processing

We process personal data on the following legal bases:

• Consent — when you submit our contact form or message us, you provide consent for us to use the information to reply.
• Contract — when you become a client, we process information necessary to perform the agreed services and fulfil our contract with you.
• Legitimate interests — to maintain reasonable business records, improve our services, and prevent abuse of the website.
• Legal obligation — to retain certain records (such as invoices) as required by tax and accounting law in India.

vi.Sharing your information

We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:

6.1 Service providers

We share limited information with third-party service providers who help us operate our business — for example, our email provider, our hosting provider, our payment processor (Razorpay, Stripe, Wise), our analytics provider, and our accountant. These providers are bound by their own privacy obligations and only access information as needed to provide the service.

6.2 Legal requirements

We may disclose information if required by Indian law, by valid legal process (such as a court order), or to protect the rights, property, or safety of Anna 360 Design, our clients, or others.

6.3 Business transfers

If our business is ever sold, merged, or transferred, your information may be transferred as part of that transaction, subject to the new owner being bound by an equivalent privacy policy.

6.4 With your consent

For anything else, we'll ask your permission first.

vii.Cookies & analytics

Our website uses a small number of cookies to function properly and, if enabled, to understand how visitors use the site.

7.1 Types of cookies we use

• Essential cookies — required for the site to function (e.g. remembering form input). These cannot be disabled.
• Analytics cookies — used to collect anonymous statistics about how visitors interact with the site.

7.2 How to manage cookies

You can disable cookies in your browser settings at any time. The site will continue to work for navigation and contact, though some non-essential features may be limited.

For more details, see our Cookie Notice.

viii.Data retention

We retain personal information only for as long as needed for the purposes described above:

• Enquiries that don't become projects — typically retained for up to 24 months in case you come back, then deleted
• Active project communications — retained for the duration of the project and a reasonable period after
• Financial records (invoices, receipts) — retained for at least 8 years, as required by Indian tax law
• Analytics data — typically aggregated and retained for up to 26 months

You can ask us to delete your data sooner — see "Your rights" below.

ix.Security

We take reasonable technical and organisational measures to protect your information against loss, theft, unauthorised access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption on the website
• Strong passwords and two-factor authentication on critical accounts
• Regular software updates on devices used for client work
• Limited access — only personnel directly working on your project access your data
• Reputable third-party providers with their own security certifications

However, no method of transmission over the internet or electronic storage is fully secure. While we strive to protect your information, we cannot guarantee absolute security.

x.International data transfers

We are based in India. If you are contacting us from outside India, your information will be transferred to and processed in India. Some of our service providers (e.g. Google, Stripe) may also process data in countries outside India under their own data protection arrangements.

By using our services, you consent to this international transfer of your data.

xi.Your rights

Subject to applicable law, you have the following rights regarding your personal information:

• Right to access — to know what personal data we hold about you
• Right to correction — to ask us to correct inaccurate information
• Right to deletion — to ask us to delete your data, subject to legal retention obligations
• Right to restrict processing — to ask us to limit how we use your data
• Right to data portability — to receive a copy of your data in a machine-readable format
• Right to object — to object to certain types of processing
• Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, email us at hello@anna360design.site. We'll respond within 30 days. There is no fee for reasonable requests.

xii.Children's privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

xiii.Third-party links

Our website may contain links to third-party websites (e.g. WhatsApp, Google Maps, payment processors). We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before sharing information with them.

xiv.Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. The "Last updated" date at the top of this page reflects the latest version. Material changes will be flagged on our website.

xv.Contact us

If you have questions, concerns, or complaints about this Privacy Policy or how your information is handled, please contact us:

Email: hello@anna360design.site
Phone: +91 76584 47738
Post: Budha Vihar Colony, Near R.T.O. Office, Soot Mill Chauraha, Aligarh, Uttar Pradesh 202001, India

If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.