These Terms of Service ("Terms") govern your use of the website anna360design.site ("Website") and the design services provided by Anna 360 Design ("we", "our", "us", "Studio"). Anna 360 Design is a sole proprietorship operated by Rahul Singh, based in Aligarh, Uttar Pradesh, India. All contracts and invoices are issued in his name. By using the Website or engaging our services, you ("you", "Client") agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use the Website or engage our services.
Plain-English contract for working with us. Fixed quotes, written scope, 50% advance, you own the work. No outcome guarantees, no hidden fees.
The Studio provides web design, user interface design, and related creative services. The exact scope, deliverables, and timeline of each Project are defined in the written Proposal accepted before work begins.
The Studio reserves the right to refuse any Project at its discretion, including projects that:
The starting prices listed on the Website are indicative only. A formal Proposal with a fixed price is provided after a discovery call and brief.
Proposals are valid for 30 days from issue date. After this period, the Studio may revise pricing or scope based on current capacity.
A Project begins only after the Client has:
Initial enquiries, discovery calls, written briefs, and Proposals are provided free of charge with no obligation. The Client is not committed to anything until a Proposal is accepted.
All prices are in Indian Rupees (INR), exclusive of applicable taxes including Goods & Services Tax (GST). International clients may be invoiced in USD by mutual agreement.
Standard payment terms are 50% advance to begin and 50% on completion before final delivery. For larger Bespoke projects, payment may be split into 3 or 4 milestone instalments as agreed in the Proposal.
Accepted methods include UPI, NEFT/IMPS bank transfer, Razorpay, Wise, Stripe, SWIFT wire transfer, and cheque (subject to availability). The Studio is not responsible for transaction fees imposed by payment providers; these are typically borne by the Client.
Invoices are due within 7 days of issue unless otherwise stated. Payments more than 14 days overdue may result in pause of active work until payment is received. Repeated or significant late payments may result in termination of the engagement.
The Client is responsible for any taxes, duties, or levies that may be applicable in their jurisdiction other than those properly invoiced by the Studio.
The scope of each Project is defined in the accepted Proposal, including page count, deliverables, included integrations, and any other specifics. Anything not listed in the Proposal is considered out of scope.
Each Project includes a defined number of revision rounds: typically 2 for Starter, 3 for Studio, 4 for Bespoke packages. A "round" is a consolidated set of feedback, not individual emails.
Work outside the agreed scope (additional pages, new features, scope expansions) will be quoted separately. Such work begins only after the Client approves the additional quote in writing.
No additional charges will appear on an invoice without prior written agreement.
Revisions beyond the included rounds are charged at the Studio's hourly rate, currently ₹1,499 per hour, tracked transparently and quoted before any additional work begins.
Estimated timelines provided on the Website or in Proposals are good-faith estimates based on typical projects with normal feedback cycles. They are not guarantees.
Actual delivery dates depend on:
If the Studio anticipates a material delay, the Client will be informed before the affected deadline, and a revised date will be agreed in writing.
To enable the Studio to deliver as agreed, the Client agrees to:
Upon receipt of full payment, the Client receives:
Until full payment is received, all design work, files, and intellectual property remain the property of the Studio. The Client does not have the right to use, copy, or distribute the work prior to full payment.
The Client retains all rights to content provided to the Studio (logos, copy, images, etc.). The Client warrants that they have the legal right to use such content and grants the Studio a limited license to use it solely for the purposes of completing the Project.
If a Project requires third-party assets (stock photos, fonts, plugins), licensing fees are typically the Client's responsibility and will be itemised separately or noted in the Proposal.
The Studio retains the right to display completed work in its own portfolio, on its Website, in case studies, and on professional social media, including the use of the Client's name and project name, unless the Client requests otherwise in writing during the Project.
If the Client requires a confidentiality arrangement that prevents portfolio use, this should be agreed in writing before the Project begins. Such arrangements may, in some cases, affect pricing.
Both parties agree to keep confidential any non-public information shared during the engagement, including business strategies, product plans, financial information, and personal data.
This obligation continues after the Project ends. Information that becomes publicly known through no fault of either party, or that must be disclosed by law, is exempt from this obligation.
The Studio is happy to sign a separate NDA before sharing any sensitive information, on request.
The Studio warrants that:
The Studio does not warrant or guarantee any specific business outcome resulting from the Services. This includes but is not limited to: traffic increases, conversion rates, sales, revenue, search engine rankings, brand recognition, or any other commercial result.
Business outcomes depend on many factors outside the scope of design — including the Client's offer, audience, market conditions, traffic sources, pricing, operations, and overall business strategy. The Studio's role is limited to providing thoughtful design work, not to guarantee outcomes.
To the maximum extent permitted by law, all other warranties — express, implied, statutory, or otherwise — are disclaimed.
To the maximum extent permitted by law:
This limitation does not apply to the extent prohibited by applicable law, such as for gross negligence, wilful misconduct, or breach of confidentiality.
The Client agrees to indemnify and hold the Studio harmless from any claims, damages, or expenses arising from:
The Client may cancel a Project at any time by giving written notice. Refunds, if any, are governed by the Refund Policy.
The Studio may terminate a Project for cause if:
If the Studio terminates for cause, fees paid for completed work are non-refundable. The Client receives all completed work to date.
Upon termination, the parties' obligations under these Terms cease, except for those that by their nature survive termination (e.g. confidentiality, intellectual property, liability limitations).
Neither party is liable for delays or failures in performance caused by events beyond their reasonable control — including but not limited to natural disasters, pandemics, government actions, internet outages, power failures, and acts of war or terrorism. The affected party will notify the other promptly and resume performance as soon as reasonably possible.
These Terms are governed by the laws of India, without regard to conflict of law principles. Any dispute arising from these Terms or the Services is subject to the exclusive jurisdiction of the courts of Aligarh, Uttar Pradesh, India.
The parties agree to first attempt to resolve any dispute through good-faith negotiation before initiating legal proceedings.
The Studio may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest version. Material changes affecting an active Project will be communicated to the Client directly.
Continued use of the Website or Services after changes are posted constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at:
Email: hello@anna360design.site
Phone: +91 76584 47738
Post: Budha Vihar Colony, Near R.T.O. Office, Soot Mill Chauraha, Aligarh, Uttar Pradesh 202001, India